Browsing by Author Strnádová, Petra
Showing results 1 to 1 of 1
Issue Date | Title | Author(s) |
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2020 | A DEA approach for performance assessment of call centre agents | Mendelová, Viera; Strnádová, Petra |
Issue Date | Title | Author(s) |
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2020 | A DEA approach for performance assessment of call centre agents | Mendelová, Viera; Strnádová, Petra |