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Title
Author(s)
2020
Face-to-face and electronic communication with customers in retailing and company performance: a case study in the electronics and communication equipment retail industry in the Czech republic
Eger, Ludvík
;
Suchánek, Petr
2020
Face-to-Face and electronic communication with customers in retailing and company performance: A case study in the retail industry in the Czech Republic
Eger, Ludvík
;
Suchánek, Petr
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customer satisfaction
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electronics and communication equ...
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retail mystery shopping
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angažovanost na Facebooku
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článek
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2
2020